Status: 14.01.2025

1. scope of application

1.1 The following General Terms and Conditions apply to all contracts between Tobias Elliott-Walter (hereinafter referred to as the "Practitioner") and his clients.

1.2 These GTC are available in several languages. In case of doubt, the German version is legally binding.

2. conclusion of contract

2.1 The treatment contract is concluded by making an appointment and agreeing to these GTC.

2.2 By making an appointment, the client accepts these GTC.

3. dates

3.1 Dates are allocated according to availability and are binding.

3.2 Appointments are made via the online booking system Calendly or by personal arrangement.

3.3 Cancellations or changes to appointments must be made at least 24 hours before the agreed appointment.

3.4 The full treatment price will be charged in the event of late cancellation or no-show.

3.5 The practitioner reserves the right to cancel or postpone appointments for good cause (e.g. illness).

3.6 Force majeure: If the client is prevented from attending due to force majeure (illness, accident, etc.), the client will be informed as soon as possible. Claims for compensation do not exist in this case.

4 Treatment costs and payment

4.1 The current treatment prices can be viewed on the website.

4.2 Discounts apply to:

- Students

- Medical staff

- Athlete

4.3 Payment is made after each treatment.

4.4 According to §4 No. 14 UStG, the invoice amount does not include VAT (medical treatment services are exempt from VAT).

4.5 Payment methods:

- Cash payment

- Bank transfer

- PayPal

4.6 Invoicing:

The invoice is issued after the treatment and contains all the information required by law.

5. treatment procedure

5.1 The initial treatment begins with a detailed medical history interview.

5.2 The client is obliged to provide all relevant information about his state of health.

5.3 The duration of treatment is usually 60-75 minutes.

5.4 The practitioner reserves the right to refuse or discontinue treatment if there are contraindications.

6. liability

6.1 The practitioner shall only be liable for damages in the event of intent or gross negligence.

6.2 Liability is limited to the amount insured under the professional indemnity insurance.

6.3 The practitioner is not liable for damages caused by incorrect information provided by the client.

6.4 No liability is assumed for external links in the blog or on the website.

7. information and consent

7.1 The client is informed about the treatment method and possible risks.

7.2 With the treatment, the client declares his consent to the treatment.

7.3 Rolfing® and ScarWork™ are complementary treatment methods.

7.4 The Practitioner undertakes to work conscientiously in accordance with the standards of the European Rolfing® Association e.V.

7.5 Contraindications must be discussed before starting treatment.

8. data protection

8.1 The practitioner collects and processes personal data in accordance with the privacy policy.

8.2 The client consents to the collection and processing of his/her data.

8.3 The documentation of treatments is carried out in compliance with the duty of confidentiality.

9. vouchers

9.1 Treatment vouchers are valid for three years from the date of issue.

9.2 Cash payment is not possible.

9.3 Vouchers are transferable.

10. photo and video documentation

10.1 Photographs or video recordings for documentation purposes shall only be made with the express consent of the client.

10.2 The use of the recordings for other purposes requires separate written consent.

11. hygiene and health protection

11.1 The current hygiene regulations apply.

11.2 The client undertakes not to attend for treatment in the event of infectious diseases.

11.3 The practitioner shall ensure compliance with all hygiene standards.

12 Special provisions

12.1 Multilingualism

- The GTC are available in several languages (German, English, French, Spanish)

- In case of doubt, the German version is legally binding

12.2 Online services

- The website uses Weglot for translations

- Appointments are managed via Calendly

- Both services are also subject to their respective terms of use

13. revocation policy for online bookings

13.1 The client has the right to withdraw from this contract within 14 days without giving reasons.

13.2 The withdrawal period is 14 days from the date of conclusion of the contract.

13.3 The right of withdrawal expires for services when these have been provided in full.

14. blog and online content

14.1 Contents

- All blog articles and online content are for information purposes only

- The contents do not constitute medical advice

- All articles are protected by copyright

- The blog content is offered in several languages (automatic translation by Weglot)

14.2 Image rights and media

- Images are from AI generation (Sintra) or from authorized photographers

- The use of all media content requires written permission

- Sources are properly cited for all third-party materials

14.3 Rights of use and quotations

- The use of blog and website content requires written permission

- Quotations are permitted to an appropriate extent, provided the source is correctly cited

- The use of technical terms does not imply medical advice

14.4 Comments and interaction

- Comments are moderated

- Offensive or illegal content will be deleted

- By writing a comment, the user agrees to the storage of data

15. final provisions

15.1 The place of performance is Saarbrücken.

15.2 German law shall apply.

15.3 Should individual provisions be invalid, this shall not affect the validity of the remaining provisions.

Status: January 14, 2025